The sandbox fairport ny
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It was one of the best jobs I ever had, I literally saw two employees, the blonde at the desk (who was scheduling another party with a walk in when the doors were supposed to be locked) and the girl who stood in the corner with the cake woith her arms folded. It was like I was a new friend of theirs or a member of the family. We helped pass out present and write down what was from who, ad we help cut up the cake and help with drinks etc.during the party we had games that we played, or he kids would show me games they knew. I talked to each one of them, I talked ot the parents. I knewall the kids names and made them name tags. I was the lead host and wow have things changed. To give you some perspective I was a party host at Funscape in Victor for over 3 years. I wouldn't argue with a customer, there were two other couples there that were gonna schedule parties but didn't after they saw what happened. As a previous business owner if anyone came to me with issues my first few words were I apologize and what can I do to make you come back next time and give us another chance. The money isn't the issue, if we didn't have the money we would have had a birthday at home, its the principal. Above all this when asked about all of these shortcomings we were given attitude by the owner, not one sorry just a 311$ bill. Of course this would mean a employee would have to be there to supervise. Like have a 15 min Sandbox time where all the kids get in the sandbox and play, just anything to get all the kids in one place. Everyone was aimlessly walking their children around from sport to spot instead of everyone playing and enjoying the birthday together. they had no games set up, absolutely nothing. the price does include clean up which is AWESOME, however it is not awesome when they are cleaning up during your party and not doing things with the kids. I saw a blonde at the counter and a brunette who lit the candle, but thats all I saw of any employee. I never once meet anyone that worked at this place. That's when you ask "would you like drinks with your meal for an additional charge? instead of duping the customer.
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Apparently during the ardering process the owner asked if we would like to have the sodas put out as well, we said yee, not expecting to be charged on top of the 285$ price tag already. Not until someone went outside the party room and notice the subs sitting on the furthest table did we know food was there. The tiny pizza slices (1 per child) were set out for the children in the party room while the adult stood around. We were told one sub would feed 3 to 4 people and ordered accordingly. I was told the rules (no shoes etc.) by my sister who was trying to juggle my niece and attend to the rest of thhe party.There was roughly 20 grown up and 8 children, so when food time came it was disastrous. First of all no one greeted me when I came in. First off I was a party Host at a major venue called Funscape, and I was the lead party host for 2 of those years. The reviews go form an abysmal 1 to a still not worth 3, MAX. PLEASE go to, and read the real reviews there. The lady who hosted the party did an amazing job and was always 10 steps ahead of me!!!Įveryone in our party had a great time and we will be sure to return to the Sanbox again and again! We also ordered Pizza and pop for the adults, which was nicely set up in the "cafe" area, which I thought is a great touch!! After the "time was up" we were NOT rushed out and everyone took the time to wind down. Just this past Sunday we had his second birthday party there and could not be more happy!!!! I loved that we had the entire place to ourselves, all the kids ages 14mo-6yrs had a blast!!! We, as parents did not have to do a thing!! The pizza was delivered on time and each child got one piece, although there were plenty more for seconds. He had a ton of fun running around and playing with different games/activities. We were greeted by a very friendly owner and she told us a little bit about the place and its rules. First time we went there with my 20mo old son during a rainy weather.
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Not sure why there are so many negative comments about the Sandbox.